午夜福利1000集合集92

After-sales service commitment letter The quality department of Henan Yongwei Special Equipment Co., Ltd. has been working on the principle of "doing everything possible and serving you in good faith" for many years. At the same time, we pay more attention to product quality and pay more attention to product after-sales service. The company has a professional service team with high professionalism and high professional quality, so that users can get our company's high-quality technical support and satisfactory after-sales service in the shortest time. For our customers, our company solemnly promises:
One or Three Guarantees
Return within 7 days: Within 7 days from the date the customer receives the product (subject to the date of receipt), our company can provide a full return service. The original return product, without packaging, does not affect the second sale, the freight is borne by the customer. If the product needs to be returned due to quality problems, the freight will be borne by our company.
Exchange within 15 days: Within 15 days from the date of receipt of the product by the customer (subject to the date of receipt), our company can provide exchange services. If the product is returned without packaging, the shipping cost will be borne by the customer without affecting the secondary sales.
Free maintenance within 1 year: Within one year from the date of receiving the product (subject to the date of receipt), our company can provide free maintenance services (including materials and labor hours).
Second, the return conditions
1) No quality problems, and can be returned within 7 days;
2) The returned goods must meet the following three conditions for return:
A. Ensure that the product is not damaged and will not affect our second sales;
B. Ensure that the outer packaging of the product is intact (including packing stuffing and outer packaging boxes);
C. Ensure the integrity of product accessories, instructions, after-sale orders, factory labels, gifts, etc .;
Third, exchange conditions
1) No quality problems, and can be exchanged within 15 days;
2) The exchange goods must meet the following three exchange conditions:
A. Ensure that the product is not damaged and will not affect our second sales;
B. Ensure that the outer packaging of the product is intact (including packing stuffing and outer packaging boxes);
C. Ensure the integrity of product accessories, instructions, after-sale orders, factory labels, gifts, etc .;
4. Free maintenance conditions During the warranty period (subject to the product label), you can enjoy free maintenance services. This service will not be enjoyed in the following cases; if maintenance is required, all costs (freight, materials, etc.) incurred during the period will be borne by the customer.
1) The label is artificially torn, or the warranty period has been exceeded.
2) The customer opened the product without the manufacturer's permission due to improper use, maintenance and storage operations or man-made damage; the appearance was damaged or deformed.
3) Without permission of the company, modify the product without permission, or assemble parts other than the unit with this product.
4) Does not belong to our company's production, purchase, sales and other models, specifications series products.
5) Damage caused by uncontrollable factors (natural disasters, etc.).
Remarks:
1. Our company promises to complete all after-sales services within 5 days after receiving the returned goods. If the accessories are not enough or encounter uncontrollable factors (such as natural disasters, blocked logistics, etc.), our company will extend the after-sales period according to the situation. Please forgive me for any inconvenience.
2. When the customer does not check the required list after receiving the goods, please contact the sales staff within three days.
3. In addition to after-sales maintenance services, customers require additional accessories, and the company will charge material costs according to the accessories quotation form.
4. Our company is not responsible for accepting products directly after consultation with our after-sales department.
5. Plastic parts, light bulbs, lamps, and fuses are consumables and are not covered by the "Three Guarantees" and "Warranty". The company can provide accessories for a long time and charge a reasonable material cost.
The right to interpret the above clauses belongs to Henan Yongwei Special Equipment Co., Ltd.
After-sales service phone: 0373-5917885
Return address: Debang Logistics, Yuanyang County, Xinxiang City

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